Terms of service Legal terms 1. These T&Cs are a legal contract between the Otan (“Us” or “We”) and you. 2.This product is a mixed blend of teas. It is not intended as a substitute for the treatment of medical health issues. If you are on prescription medication, please do not remove or reduce any of your ongoing medical treatment without consulting a doctor or qualified health professional. Where you experience any health issues or allergies while consuming this product, you should stop, and seek advice from your local doctor immediately. (Blended teas are not suitable for children under the age of 18). Using our Blends: 3. Follow the instructions at the back of the packaging and in our product descriptions. It has important information about the tea blends. 4. The tea Blends are not a food-substitute. You should eat a healthy balanced diet whilst on the blends. What we will supply to you 5.Upon receiving your payment we will send you the number of packs that you have ordered or accessories. 6. Tea blends /Herbs strength , colour and pigmentation can change from batch to batch . This is due to where it’s grown and sourced at the time . Herbs are Nature dependent and we cannot control this although we aim to stay as consistent as we can . Things like the rain , the sun , the weather can be a factor as well as availability . We will do our best to keep the batches high quality and organic. No guarantees can be made as to what happens with nature these are not standardised herbs they are dependent on natural forces and weather . Legals 1. You will not hold Us liable, and indemnify us from any loss, cost or damage arising from any claim, in relation to any injury or damage suffered by you or any person receiving the tea blends from you, arising from using the tea blends contrary to our directions: on the tea blend packaging; and on our website 2.These T&Cs are subject to the law of Victoria, Australia. If a dispute arises then you will endeavour to resolve this matter by negotiation with Us first. Ify ou bring any legal claim against Us then you must do so before the courts or tribunals of Victoria, Australia. We may bring any claim against you in either Victoria or in the jurisdiction where you are located. Exclusion: (a) The law implies terms, conditions, warranties or guarantees (Prescribed Terms) into contracts for the supply of goods and services and prohibits the exclusion, restriction or modification of certain terms, conditions, warranties or guarantees. Some Prescribed Terms permit a Seller to limit its liability for a breach of the prescribed terms. (b) Except as provided by Prescribed Terms, the liability of the Seller in respect of a breach of a Prescribed Term relating to the Goods or any part of the Goods is limited at the option of the Seller to the replacement or repair of the Goods or any part of it or payment of the cost of repairing or replacing the Goods or any part of the Goods. (c) Under this agreement, the Buyer does not have any cause of action against or right to claim or recover from the Seller for, or in respect of, any loss or damage of any kind whatsoever, caused directly or indirectly by: (i) any defect in material or workmanship of, or any other defect whatsoever in, or unsuitability for, any purpose of the Goods or any part of the Goods; or (ii) any default or negligence on the part of the Seller or of any employee, contractor or agent of the Seller or of any person for whom the Seller has legal responsibility relating to the supply of, or otherwise concerning Goods or any part of Goods; or (iii) any consequential loss, damage or death which may arise due to a chemical reaction of the Goods with the coronavirus vaccines, where the Buyer has been vaccinated.