Get in touch

We'd love to hear from you

A question about your order, a wholesale enquiry, or just want to talk tea? Send us a note and a real person will get back to you — usually within one to two business days.

Send a message

Drop us a line

Your name

Email address

What's it about?

Your message

I'm happy for OTAN to use these details to reply to my enquiry. See our privacy policy.

Other ways to reach us

Say hello

Prefer a DM? We're on social and read everything that comes in — we aim to reply within 1–2 business days.

Social

Instagram @otanorganictea
Facebook / OtanOrganic

Where we are

Based in Australia · shipping Australia-wide. Free shipping on orders over $75.

Good to know: For anything to do with the products themselves, our wellness disclaimer explains how we talk about benefits.

Quick answers

Brewing, ingredients and orders — read the FAQ
Delivery times and costs — shipping info
Returns and refunds — our returns policy